全省公安机关开展重点信访案件专项治理工作方案
全省公安机关开展重点信访案件专项治理工作方案
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为深入贯彻落实周永康、孟建柱等中央领导同志重要批示和中央政法委继续化解进京访案件交办会议精神，根据公安部和省委政法委的总体工作部署，省厅决定从2011年11月至党的十八大召开前，在全省公安机关组织开展集中解决重点信访案件专项治理活动，以切实维护人民群众的合法权益，维护正常信访秩序，为明年全国“两会”和党的十八大胜利召开创造和谐稳定的社会环境。
一、目标任务
总的工作目标：经过全省各级公安机关共同努力，确保明年6月底前实现中央政法委、公安部及省公安厅交办的重点信访案件基本化解息诉，进京访势头得到有效遏制，公安访情继续保持平稳。
一是集中化解我省涉及公安的进京信访案件。重点解决中央政法委、公安部及省厅交办的2010年以来群众进京信访案件，2012年全国“两会”前，要化解60%以上（含60%）；2012年6月底前，要基本实现停访息诉、案结事了。
二是各地自行排查化解一批信访问题。市、县（区）公安机关要重点排查化解本地清积活动中尚未息诉的公安信访问题以及2010年以来新发生的信访问题，增强基层公安机关及时、就地化解信访问题的能力和水平，切实引导信访工作重心下移。
三是进一步推进信访工作机制创新。通过重点信访案件专项治理工作，认真研究公安信访的规律和特点，进一步创新、完善信访问题源头预防机制、信访事项终结退出机制、信访事项交办督办机制、信访工作质量评价机制、信访工作区域警务合作机制等内容。
二、工作安排
专项治理工作分为动员部署、集中化解和检查验收3个阶段。2011年11月底前，以动员部署、排查摸底为主，坚持边摸排、边化解；2011年12月至2012年6月，要集中解决问题；2012年7月以后，检查验收化解成效，同时围绕党的十八大胜利召开做好信访稳控工作。
（一）动员部署阶段（2011年11月）
1、动员部署。各级公安机关要在11月底前完成动员部署工作，包括成立工作专班，制定实施方案，落实领导包案和部门、警种责任等，确保各项要求落到实处。信访量大的部门、警种，也要结合本部门本系统实际，制定实施方案，细化工作措施，组织开展专项治理工作。
2、排查梳理。各级公安机关要集中梳理排查信访人在2010年以来开始信访、至今尚未停访息诉的案件；清积活动中尚未化解的“钉子案”、“骨头案”，作为工作重点，纳入专项治理范围。要主动与同级党委、人大、政府、政协、纪委等单位信访部门沟通情况，将这些部门掌握的涉及公安信访案件全部纳入排查范围。其中，已有结论的历史遗留问题、尚在法律程序中的、已签订停访息诉协议又没有新的事实理由的、由省公安厅依法终结的，以及反映因违法闹访被公安机关依法处理的信访案件，不纳入专项治理范围。
3、集中录入。各级公安机关要对中央政法委、公安部、及省公安厅交办的重点信访案件，及本级排查梳理出的信访事项，全部录入公安信访信息管理系统二期（以下简称系统）；系统中已有记录的，要逐案补充、细化情况。不纳入专项治理范围的5类案件，也要及时将有关情况录入系统，以切实掌握底数。
（二）集中化解阶段（2011年12月至2012年6月）
1、制定方案。各级公安机关要对本级办理的重点信访案件逐案研究案情，制定化解方案，逐案明确包案领导、责任部门、责任人员和办理时限。省公安厅对中央政法委、公安部等上级机关交办的及省厅摸排的信访积案统一交各市公安局办理；各市、县（区）公安（分）局对上级交办及自排的案件，逐案落实包案领导及办案单位、办案人员，登记造册，于11月底前统一由市公安局报省厅化解重点信访案件工作领导小组办公室备案。
各级公安机关对中央政法委、公安部及省厅等上级机关交办案件要做到化解一起及时向省厅报结一起。重点信访案件报结的标准是“案结事了、停访息诉”。查结报告要有信访人的停访息诉承诺书或停访息诉回访笔录，市公安局的评查意见等相关材料。各地公安机关自排重点信访案件的报结由各市公安局负责审核，每月底前由各市公安局统一向省厅上报本地自排重点信访案件化解进度数字。
2、分类化解。要把群众工作理念贯穿于专项治理工作的各个环节，紧紧依靠各级党委、政府，坚持调解优先、因案施策、情理法并重，综合运用法律、政策、经济、行政等手段，听证、教育、救助、终结、依法处理等办法，切实解决好每起重点信访案件，做到诉求合理的解决到位，要求过高的教育疏导到位，存在过错瑕疵的纠正弥补到位，有实际困难的帮扶救助到位，无理信访的及时终结退出，违法缠访闹访的依法处理到位。
3、分阶段推进。2012年元旦后，要紧密结合“两节”、“两会”安保工作和“大走访”开门评警活动，适时开展开门接访、带案下访、登门回访，给困难上访群众“送温暖”等活动，密切同信访群众联系，巩固、扩大化解效果，确保2012年全国“两会”前化解60%的工作目标。2012年全国“两会”后，在继续做好化解工作的同时，要及时梳理重点疑难案件，对“骨头案”、“钉子案”开展攻坚。2012年6月底前，要基本实现停访息诉、案结事了。
（三）总结提高阶段（2012年7月至党的十八大召开前）
各级公安机关要回顾、总结集中化解工作情况，对已办理的息诉案件开展“回头看”，进一步巩固工作成果，防止问题反弹；对重点信访人员落实稳控，防止发生极端事件；总结、推广成功案例、典型经验和先进事迹，及时健全完善信访工作机制。省厅将抽调人员组成工作组检查，进行查漏补缺、考核验收。
三、工作要求
（一）强化组织领导。为加强对全省公安机关重点信访案件专项治理工作的领导，省厅成立化解重点信访案件工作领导小组，由省委常委、政法委书记，公安厅厅长徐立全任组长，厅党委副书记、常务副厅长陈小平，厅党委委员、纪委书记祁述志任副组长，厅纪委、督察、办公室、装财、经侦、治安、刑侦、监管、法制、交警、消防、边防等部门为成员单位。领导小组下设办公室，陈小平常务副厅长兼办公室主任，分别从厅治安总队、刑警总队、监管总队、交管局、消防局、边防局各抽调一名民警到厅化解重点信访案件专项治理办公室集中办公。专项治理办公室的主要职责是：负责组织、规划、协调、推动专项治理进展；及时反映、推广各地组织开展专项治理工作的经验、做法；定期通报重点信访案件化解工作进展；督导检查专项治理工作情况，参加重点信访案件抽查评查工作，检验专项治理工作成效；定期向公安部、省政法委、省信访局及省人大等单位汇报工作进展、沟通情况等各项日常工作。全省各级公安机关要成立专门工作班子，研究制定具体工作方案，逐项明确目标、分解任务、细化责任，推动专项治理工作分阶段、有重点地扎实开展。为加强与各地的沟通联系，请各市公安局将分管专项治理工作的局领导、联络员的姓名及联系方式于11月底上报厅专项治理办公室。
（二）明确责任。各级公安机关要按照属地管理、分级负责，谁主管、谁负责的原则，对纳入专项治理的重点信访案件逐一明确责任；人案分离的，案件管辖地负责化解，信访人居住地负责稳控。对中政委、公安部等上级交办案件，省厅实行厅领导包片负责制，每位厅领导包片督导1至2个市，并认真落实“一包三定”等工作措施。市、县（区）公安机关对上级交办及自排的案件也要落实领导包案责任制。包案领导要在做到“三见到”（即见到信访人，了解真实诉求；见到办案人，了解办案全过程；见到案卷材料，全面把握矛盾症结）的基础上，积极采取多种措施，努力实现“案结事了、停访息诉”。各级公安信访部门要认真做好组织、协调、沟通、联络、督办等工作，确保专项治理工作顺利开展并达到预期目标。
（三）分类指导、多策并举。对多次上访、多次处理仍未息诉的来省进京访案件，要调整办案人员和办案思路，重新组织专班进行核查，逐案分析，逐案制定化解方案；必要时，可上提一级，由上级领导包案处理。信访人对终结决定不服的案件，要从程序上和实体上进行全面评查，发现有执法瑕疵的，要及时纠正；有执法过错的，要坚决追究责任。已丧失破案条件、调查后没有问题或经多次复查已有结论案件，要明确告知信访人调查结论和公安机关所做工作；仍不服的，及时开展公开听证、帮扶救助和疏导教育。对犯罪嫌疑人在逃、涉案财物管理、非正常死亡类案件，要及时纳入有关专项行动，借力化解。对符合终结条件的信访积案，按照严格、审慎原则，依法按程序予以终结；终结后仍坚持非正常信访的，要做好教育、稳控工作，违法闹访扰乱社会秩序的，依法严肃处理，及时畅通信访出口。
（四）强化督查指导。在重点信访案件专项治理活动期间，省、市两级公安机关要切实加强对各地工作督促、检查、指导。全国“两会”前后，厅领导将分赴各包片地区开展下访督导，重点督查下级公安机关的工作进展情况、领导包案制度落实情况、重点信访案件化解情况、重点信访人员稳控情况，及时总结推广典型经验，研究解决工作中存在的困难和问题。各市公安局也要结合本地实际采取有效形式，加强对本地区工作的督导检查。
（五）实行通报考评。省厅把专项治理工作的情况和实效纳入公安信访工作考评，并实行每月通报制度。对行动迟缓、工作不力的进行通报批评、对工作进展较快、成绩明显的予以表扬。从2011年11月起，每月底前，各市公安局要将专项治理工作进度情况报送省厅。动员部署阶段、2012年全国“两会”和集中化解阶段结束后3日内，要报送阶段工作总结；专项治理工作结束后3日内，报送专项治理工作的总结报告。
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The province's public security organs carry out special treatment work plans for key petition cases
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"Compilation of Documents of Taihe County, Anhui 3: Key Cases of Complaints and Visits Assigned by Superiors"
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The province's public security organs carry out special treatment work plans for key petition cases
In order to thoroughly implement the important instructions of Zhou Yongkang, Meng Jianzhu and other central leadership comrades and the Central Political and Legal Committee to continue to resolve the spirit of the Beijing visit case assignment meeting, according to the overall work deployment of the Ministry of Public Security and the Provincial Political and Legal Committee, the provincial department decided to start from November 2011 to the party Before the 18th National Congress of the Communist Party of China, the public security organs of the province will organize and carry out special campaigns to focus on solving key petition cases, so as to effectively protect the legitimate rights and interests of the people, maintain the normal petition order, and prepare for the victory of the National "Two Sessions" and the 18th National Congress of the Communist Party of China next year. Create a harmonious and stable social environment.
1. Objectives and tasks
The overall work goal: through the joint efforts of the public security organs at all levels in the province, to ensure that the key petition cases assigned by the Central Political and Legal Committee, the Ministry of Public Security and the Provincial Public Security Department are basically resolved before the end of June next year, and the momentum of visiting Beijing is effectively curbed. Visits continue to remain stable.
The first is to focus on resolving cases involving public security in our province. Focus on solving the cases of mass petitions in Beijing since 2010 assigned by the Central Political and Legal Committee, the Ministry of Public Security and the provincial department. The visit was stopped and the lawsuit was closed.
The second is to investigate and resolve a number of letters and visits on their own. City and county (district) public security organs should focus on investigating and resolving unresolved public security complaints and complaints in local anti-accumulation activities, as well as new complaints that have occurred since 2010, and enhance the ability and level of grassroots public security organs to resolve complaints in a timely and local manner. Effectively guide the work of letters and visits to shift down the focus.
The third is to further promote the innovation of the working mechanism of letters and visits. Through the special governance work of key petition cases, earnestly study the laws and characteristics of public security petitions, further innovate and improve the source prevention mechanism of petition issues, the termination and withdrawal mechanism of petition matters, the supervision mechanism of petition matters, the quality evaluation mechanism of petition work, and the police affairs of petition work areas cooperation mechanism, etc.
2. Work arrangement
The special governance work is divided into three stages: mobilization and deployment, centralized resolution, and inspection and acceptance. Before the end of November 2011, focus on mobilization and deployment, investigation and investigation, insist on investigating and resolving problems at the same time; from December 2011 to June 2012, focus on solving problems; The 18th National Congress of the Communist Party of China was successfully held, and the work of stable control of letters and visits was done well.
(1) Mobilization and deployment phase (November 2011)
1. Mobilization and deployment. Public security organs at all levels must complete the mobilization and deployment work before the end of November, including setting up special work teams, formulating implementation plans, and implementing leadership packages and departmental and police responsibilities, etc., to ensure that all requirements are implemented. Departments and police departments with a large number of letters and visits should also formulate implementation plans, refine work measures, and organize special governance work in light of the actual situation of the department and system.
2. Check and sort out. The public security organs at all levels should focus on sorting out and investigating the cases where petitioners have started petitioning since 2010 and have not yet ceased to sue; the "nail case" and "bone case" that have not been resolved in the clean-up activities should be included as the focus of work and included in the special treatment scope. It is necessary to actively communicate with the complaint departments of the party committees, people's congresses, governments, CPPCC, and discipline inspection departments at the same level, and include all public security complaint cases in the hands of these departments into the scope of investigation. Among them, issues left over from history that have already been concluded, issues that are still in legal procedures, issues that have signed an agreement to stop visits and suspend litigation without new factual reasons, issues that have been terminated by the Provincial Public Security Bureau according to law, and those that have been reported by the public security organs according to law due to illegal visits Handled petition cases are not included in the scope of special governance.
3. Centralized entry. The public security organs at all levels shall enter all the key petition cases assigned by the Central Political and Legal Committee, the Ministry of Public Security, and the Provincial Public Security Department, as well as the petition matters sorted out by the investigation and sorting out at the same level, into the second phase of the public security petition information management system (hereinafter referred to as the system); If there is already a record, it is necessary to supplement and refine the situation on a case-by-case basis. For the five types of cases that are not included in the scope of special governance, the relevant information must also be entered into the system in a timely manner to effectively grasp the bottom line.
(2) Centralized solution stage (December 2011 to June 2012)
1. Make a plan. Public security organs at all levels should study the case-by-case circumstances of key petition cases handled at their own level, formulate resolution plans, and clarify case-by-case leaders, responsible departments, responsible personnel, and time limits for handling cases. The Provincial Public Security Department will transfer the backlog of letters and visits assigned by the Central Political and Legal Committee, the Ministry of Public Security and other higher authorities and the provincial departments to the public security bureaus of each city for handling; each city and county (district) public security (sub) bureau will handle the cases assigned by the superior and self-arranged one by one. The implementation of the case includes the case leader, the case-handling unit, and the case-handling personnel to register and make a book, and the Municipal Public Security Bureau will report it to the Provincial Office of the Leading Group Office for Dissolving Key Petition Cases for filing before the end of November.
Public security organs at all levels must resolve cases assigned by higher authorities such as the Central Political and Legal Committee, the Ministry of Public Security, and provincial departments, and report them to the provincial departments in a timely manner. The standard for reporting and closing key petition cases is "the case is closed, the visit is stopped and the lawsuit is stopped." The investigation report should include the petitioner’s letter of commitment to suspend the visit and suspend the complaint or the record of the suspend the visit and suspend the complaint, as well as the evaluation opinions of the Municipal Public Security Bureau and other relevant materials. Municipal public security bureaus are responsible for reviewing the reports and conclusions of key letters and visits cases by public security organs in various places. Before the end of each month, the public security bureaus of each city will report to the provincial department the progress figures of the resolution of key letters and visits cases.
2. Classify and resolve. The concept of mass work must be integrated into all aspects of special governance work, closely rely on party committees and governments at all levels, insist on giving priority to mediation, implement policies according to cases, and pay equal attention to reason and law, and comprehensively use laws, policies, economics, and administration. , Relief, termination, legal handling and other methods, effectively solve each key petition case, make sure that the appeal is reasonably resolved, the education and counseling that is too demanding are in place, the faults and defects are corrected and made up for, and the assistance and assistance with practical difficulties are in place. In place, unreasonable complaints and visits will be terminated and withdrawn in a timely manner, and illegal petitions will be dealt with in accordance with the law.
3. Advance in stages. After New Year's Day in 2012, we should closely combine the "two festivals", "two sessions" security work and "big visits" to open doors to appraise the police, and timely carry out open door visits, visits with cases, and return visits to "send warmth" to the petitioners in need and other activities, keep close contact with the petitioners, consolidate and expand the effect of resolution, and ensure the work goal of 60% resolution before the national "two sessions" in 2012. After the national "two sessions" in 2012, while continuing to do a good job in resolving the work, it is necessary to sort out key and difficult cases in a timely manner, and attack the "bone case" and "nail case". Before the end of June 2012, the suspension of visits and lawsuits should be basically realized, and the cases should be closed.
(3) Summary and improvement stage (from July 2012 to before the 18th National Congress of the Communist Party of China)
Public security organs at all levels should review and summarize the centralized resolution work, carry out "review" on the cases that have been handled, further consolidate the work results, and prevent problems from rebounding; implement stable control of key petitioners to prevent extreme incidents; summarize, Promote successful cases, typical experience and advanced deeds, and improve the mechanism of complaints and visits in a timely manner. The provincial department will transfer personnel to form a working group to check, check for omissions and fill in vacancies, and check and accept.
3. Work requirements
(1) Strengthen organizational leadership. In order to strengthen the leadership of the special management of key letters and visits cases in the province's public security organs, the provincial department established a leading group for resolving key letters and visits cases. Chen Xiaoping, executive deputy director of the department, Qi Shuzhi, member of the party committee and secretary of the Disciplinary Committee of the department, are the deputy team leaders, and the departments of the Discipline Inspection Commission, Supervision, Office, Finance, Economic Investigation, Public Security, Criminal Investigation, Supervision, Legal System, Traffic Police, Fire Protection, and Frontier Defense are member units. The leading group has an office under it. Chen Xiaoping, executive deputy director and director of the office, dispatched a policeman from the Public Security Corps, Criminal Police Corps, Supervision Corps, Traffic Management Bureau, Fire Bureau, and Border Defense Bureau to the special management office of the department to resolve key petition cases. office. The main responsibilities of the special rectification office are: responsible for organizing, planning, coordinating, and promoting the progress of special rectification; timely reflecting and promoting the experience and practices of organizing and carrying out special rectification work in various places; regularly reporting the progress of resolving key petition cases; supervising and inspecting the work of special rectification , Participate in spot checks and evaluations of key letters and visits cases to test the effectiveness of special governance work; regularly report work progress, communication and other daily work to the Ministry of Public Security, the Provincial Political and Legal Committee, the Provincial Letters and Calls Bureau, and the Provincial People's Congress. The public security organs at all levels in the province should set up special working teams to study and formulate specific work plans, clarify goals one by one, break down tasks, and detail responsibilities, so as to promote the solid implementation of special governance work in stages and in a focused manner. In order to strengthen communication with various places, the public security bureaus of each city are requested to report the names and contact information of the bureau leaders and liaison officers in charge of the special governance work to the special governance office of the department at the end of November.
(2) Clarify responsibilities. The public security organs at all levels should follow the principle of territorial management, hierarchical responsibility, and whoever is in charge, who is responsible, to clarify the responsibilities of the key petition cases included in the special treatment one by one; if the case is separated, the jurisdiction of the case is responsible for resolution, and the place of residence of the petitioner is responsible for stability control . For cases assigned by superiors such as the Central Political Commissioner and the Ministry of Public Security, the provincial department implements a system of responsibility for department leaders to entrust them with supervision. The city and county (district) public security organs should also implement the responsibility system of leading the case for the cases assigned by the superiors and handled by themselves. On the basis of achieving "three observations" (i.e. seeing the petitioner and understanding the real appeal; seeing the case handler and understanding the whole process of handling the case; seeing the case files and materials and comprehensively grasping the crux of the contradiction), the leaders of the case should actively take multiple measures. These measures will be used to achieve "close the case, stop the visit and suspend the lawsuit". The public security letters and visits departments at all levels must conscientiously do a good job in organizing, coordinating, communicating, liaising, and supervising the work to ensure that the special governance work is carried out smoothly and achieves the expected goals.
(3) Classified guidance and multiple strategies simultaneously. For cases of visits to Beijing in the province that have been petitioned for many times and have not been settled for many times, it is necessary to adjust the case-handling personnel and thinking of handling the case, reorganize special teams for verification, analyze each case, and formulate resolution plans for each case; If it is promoted to one level, it will be handled by the superior leader. Cases where petitioners are dissatisfied with the termination decision must conduct a comprehensive review from the procedural and substantive aspects, and if any law enforcement flaws are found, they must be corrected in a timely manner; For cases where conditions to solve a case have been lost, there are no problems after investigation, or a case has been concluded after multiple reexaminations, the petitioner must be clearly informed of the conclusion of the investigation and the work done by the public security organ; if still dissatisfied, timely carry out public hearings, assistance, and education. Cases involving criminal suspects who are at large, management of property involved, and abnormal deaths must be included in relevant special actions in a timely manner to resolve them. The backlog of letters and visits that meet the termination conditions shall be terminated in accordance with the law and procedures in accordance with the strict and prudent principles; those who still insist on abnormal petitions after the termination shall do a good job in education and stability control work, and those who make illegal visits and disrupt social order shall be severely dealt with in accordance with the law. Timely and smooth access to exports.
(4) Strengthen supervision and guidance. During the special treatment activities for key petition cases, the public security organs at the provincial and municipal levels should earnestly strengthen supervision, inspection, and guidance of work in various places. Before and after the "two sessions" across the country, the leaders of the department will go to various sub-regions to carry out sub-visit supervision, focusing on supervising the work progress of lower-level public security organs, the implementation of the leader's case system, the resolution of key petition cases, and the stability of key petition personnel. , Summarize and promote typical experience in a timely manner, research and solve difficulties and problems in the work. The public security bureaus of each city should also take effective measures in light of local conditions to strengthen supervision and inspection of the work in the region.
(5) Carrying out notification evaluation. The provincial department included the situation and effectiveness of the special governance work into the evaluation of public security letters and visits work, and implemented a monthly notification system. Criticize those who are slow in action and work poorly, and praise those who work faster and have obvious achievements. Starting from November 2011, before the end of each month, the public security bureaus of each city will report the progress of the special governance work to the provincial department. Within 3 days after the end of the mobilization and deployment stage, the 2012 National "Two Sessions" and the centralized resolution stage, a summary of the stage work should be submitted; within 3 days after the end of the special governance work, a summary report on the special governance work should be submitted.
Subject headings:
CC:
Submission:
Issued on November 23, 2011
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